{"id":1525,"date":"2026-05-28T15:25:40","date_gmt":"2026-05-28T13:25:40","guid":{"rendered":"http:\/\/sportpolimi.gebsoftware.com\/?page_id=1525"},"modified":"2026-06-05T14:50:15","modified_gmt":"2026-06-05T12:50:15","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.sport.polimi.it\/en\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"\n<div class=\"wp-block-uagb-container uagb-block-9f8f49c7 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-d980bf33\">\n<div class=\"wp-block-uagb-tabs uagb-block-0e9c2815 uagb-tabs__wrap uagb-tabs__hstyle1-desktop uagb-tabs__vstyle6-tablet uagb-tabs__stack1-mobile\" data-tab-active=\"0\"><ul class=\"uagb-tabs__panel uagb-tabs__align-left\" role=\"tablist\"><li class=\"uagb-tab uagb-tabs__active\" role=\"none\"><a href=\"#uagb-tabs__tab0\" class=\"uagb-tabs-list uagb-tabs__icon-position-left\" data-tab=\"0\" role=\"tab\"><div>Medical certificate<\/div><\/a><\/li><li class=\"uagb-tab \" role=\"none\"><a href=\"#uagb-tabs__tab1\" class=\"uagb-tabs-list uagb-tabs__icon-position-left\" data-tab=\"1\" role=\"tab\"><div>Subscriptions and Masterclasses<\/div><\/a><\/li><li class=\"uagb-tab \" role=\"none\"><a href=\"#uagb-tabs__tab2\" class=\"uagb-tabs-list uagb-tabs__icon-position-left\" data-tab=\"2\" role=\"tab\"><div>Field rental<\/div><\/a><\/li><li class=\"uagb-tab \" role=\"none\"><a href=\"#uagb-tabs__tab3\" class=\"uagb-tabs-list uagb-tabs__icon-position-left\" data-tab=\"3\" role=\"tab\"><div>Registration and Login<\/div><\/a><\/li><\/ul><div class=\"uagb-tabs__body-wrap\">\n<div class=\"wp-block-uagb-tabs-child uagb-tabs__body-container uagb-inner-tab-0\" aria-labelledby=\"uagb-tabs__tab0\"><div class=\"frame-type-accordion wp-block-custom-accordion\">\n    <div class=\"accordion\" id=\"accordion-1\">\n                    <div class=\"accordion-item\">\n                <h3 class=\"accordion-header\" id=\"accordion-1-heading-1\">\n                    <button\n                        class=\"accordion-button collapsed\"\n                        type=\"button\"\n                        data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#accordion-1-collapse-1\"\n                        data-bs-parent=\"#accordion-1\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"accordion-1-collapse-1\">\n                        Is it mandatory?                    <\/button>\n                <\/h3>\n                <div\n                    id=\"accordion-1-collapse-1\"\n                    class=\"accordion-collapse collapse\"\n                    aria-labelledby=\"accordion-1-heading-1\"\n                    data-bs-parent=\"#accordion-1\">\n                    <div class=\"accordion-body\">\n                        <div class=\"accordion-content accordion-content-left\">\n                            <div class=\"accordion-content-item accordion-content-text\">\n                                \n<p class=\"wp-block-paragraph\">Yes, a medical certificate is mandatory in order to participate in sports activities and to use memberships and masterclasses purchased. Exceptions are made for activities related to field rentals and the use of the athletics track via the purchase of daily passes.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"accordion-item\">\n                <h3 class=\"accordion-header\" id=\"accordion-1-heading-2\">\n                    <button\n                        class=\"accordion-button collapsed\"\n                        type=\"button\"\n                        data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#accordion-1-collapse-2\"\n                        data-bs-parent=\"#accordion-1\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"accordion-1-collapse-2\">\n                        How can I obtain it?                    <\/button>\n                <\/h3>\n                <div\n                    id=\"accordion-1-collapse-2\"\n                    class=\"accordion-collapse collapse\"\n                    aria-labelledby=\"accordion-1-heading-2\"\n                    data-bs-parent=\"#accordion-1\">\n                    <div class=\"accordion-body\">\n                        <div class=\"accordion-content accordion-content-left\">\n                            <div class=\"accordion-content-item accordion-content-text\">\n                                \n<p class=\"wp-block-paragraph\">For students and employees of Politecnico di Milano, the medical examination is included in the cost of the Basic subscription. Once the Basic subscription is purchased, you just need to contact the Giuriati Sports Center by email (giuriati@polimi.it) or phone (+39 02 2399 6427) to book your medical examination.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All other members must contact a sports medicine center or consult their general practitioner.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"accordion-item\">\n                <h3 class=\"accordion-header\" id=\"accordion-1-heading-3\">\n                    <button\n                        class=\"accordion-button collapsed\"\n                        type=\"button\"\n                        data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#accordion-1-collapse-3\"\n                        data-bs-parent=\"#accordion-1\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"accordion-1-collapse-3\">\n                        What type of certificate is required?                    <\/button>\n                <\/h3>\n                <div\n                    id=\"accordion-1-collapse-3\"\n                    class=\"accordion-collapse collapse\"\n                    aria-labelledby=\"accordion-1-heading-3\"\n                    data-bs-parent=\"#accordion-1\">\n                    <div class=\"accordion-body\">\n                        <div class=\"accordion-content accordion-content-left\">\n                            <div class=\"accordion-content-item accordion-content-text\">\n                                \n<p class=\"wp-block-paragraph\">You must present a valid annual medical certificate of fitness for\u00a0<strong>non-competitive<\/strong>\u00a0or\u00a0<strong>competitive<\/strong>\u00a0sports activities, written in Italian. Any other type of certificate will not be accepted.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"accordion-item\">\n                <h3 class=\"accordion-header\" id=\"accordion-1-heading-4\">\n                    <button\n                        class=\"accordion-button collapsed\"\n                        type=\"button\"\n                        data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#accordion-1-collapse-4\"\n                        data-bs-parent=\"#accordion-1\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"accordion-1-collapse-4\">\n                        Where should I send it?                    <\/button>\n                <\/h3>\n                <div\n                    id=\"accordion-1-collapse-4\"\n                    class=\"accordion-collapse collapse\"\n                    aria-labelledby=\"accordion-1-heading-4\"\n                    data-bs-parent=\"#accordion-1\">\n                    <div class=\"accordion-body\">\n                        <div class=\"accordion-content accordion-content-left\">\n                            <div class=\"accordion-content-item accordion-content-text\">\n                                \n<p class=\"wp-block-paragraph\">You can submit your medical certificate by sending it to giuriati@polimi.it or delivering it in person at the Giuriati Sports Center reception.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-tabs-child uagb-tabs__body-container uagb-inner-tab-1\" aria-labelledby=\"uagb-tabs__tab1\"><div class=\"frame-type-accordion wp-block-custom-accordion\">\n    <div class=\"accordion\" id=\"accordion-2\">\n                    <div class=\"accordion-item\">\n                <h3 class=\"accordion-header\" id=\"accordion-2-heading-1\">\n                    <button\n                        class=\"accordion-button collapsed\"\n                        type=\"button\"\n                        data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#accordion-2-collapse-1\"\n                        data-bs-parent=\"#accordion-2\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"accordion-2-collapse-1\">\n                        What is the Basic subscription for?                    <\/button>\n                <\/h3>\n                <div\n                    id=\"accordion-2-collapse-1\"\n                    class=\"accordion-collapse collapse\"\n                    aria-labelledby=\"accordion-2-heading-1\"\n                    data-bs-parent=\"#accordion-2\">\n                    <div class=\"accordion-body\">\n                        <div class=\"accordion-content accordion-content-left\">\n                            <div class=\"accordion-content-item accordion-content-text\">\n                                \n<p class=\"wp-block-paragraph\">The Basic subscription is required to purchase any other type of subscription or service, as it provides insurance coverage for registered users.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For students and employees of Politecnico di Milano, the Basic subscription includes a free medical examination for the issue of the non-competitive sports fitness certificate.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"accordion-item\">\n                <h3 class=\"accordion-header\" id=\"accordion-2-heading-2\">\n                    <button\n                        class=\"accordion-button collapsed\"\n                        type=\"button\"\n                        data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#accordion-2-collapse-2\"\n                        data-bs-parent=\"#accordion-2\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"accordion-2-collapse-2\">\n                        What do I need to access the Fit Center and\/or Platinum courses?                    <\/button>\n                <\/h3>\n                <div\n                    id=\"accordion-2-collapse-2\"\n                    class=\"accordion-collapse collapse\"\n                    aria-labelledby=\"accordion-2-heading-2\"\n                    data-bs-parent=\"#accordion-2\">\n                    <div class=\"accordion-body\">\n                        <div class=\"accordion-content accordion-content-left\">\n                            <div class=\"accordion-content-item accordion-content-text\">\n                                \n<p class=\"wp-block-paragraph\">To access the Fit Center and\/or join the Platinum courses, you must have a Basic subscription, a valid medical certificate, and either a\u00a0<strong>Gold membership<\/strong>\u00a0(for Fit Center access) or a\u00a0<strong>Platinum membership<\/strong>\u00a0(for Fit Center access and Platinum courses participation).<br>A reservation is required for both the Fit Center time slot and\/or the desired Platinum course.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"accordion-item\">\n                <h3 class=\"accordion-header\" id=\"accordion-2-heading-3\">\n                    <button\n                        class=\"accordion-button collapsed\"\n                        type=\"button\"\n                        data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#accordion-2-collapse-3\"\n                        data-bs-parent=\"#accordion-2\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"accordion-2-collapse-3\">\n                        How can I book a Fit Center slot or a Platinum course?                    <\/button>\n                <\/h3>\n                <div\n                    id=\"accordion-2-collapse-3\"\n                    class=\"accordion-collapse collapse\"\n                    aria-labelledby=\"accordion-2-heading-3\"\n                    data-bs-parent=\"#accordion-2\">\n                    <div class=\"accordion-body\">\n                        <div class=\"accordion-content accordion-content-left\">\n                            <div class=\"accordion-content-item accordion-content-text\">\n                                \n<p class=\"wp-block-paragraph\">Once you\u2019ve purchased the Gold or Platinum membership, log in to your personal area via this link and click on\u00a0<em>Booking<\/em>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click on\u00a0<em>New Booking<\/em><\/li>\n\n\n\n<li>Select the calendar for the activity you want to book<\/li>\n\n\n\n<li>Choose the date and time slot or the desired course (blue = available, grey = full, green = your booking)<\/li>\n\n\n\n<li>Book and confirm.<\/li>\n<\/ul>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"accordion-item\">\n                <h3 class=\"accordion-header\" id=\"accordion-2-heading-4\">\n                    <button\n                        class=\"accordion-button collapsed\"\n                        type=\"button\"\n                        data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#accordion-2-collapse-4\"\n                        data-bs-parent=\"#accordion-2\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"accordion-2-collapse-4\">\n                        How do I cancel a Fit Center or Platinum course booking?                    <\/button>\n                <\/h3>\n                <div\n                    id=\"accordion-2-collapse-4\"\n                    class=\"accordion-collapse collapse\"\n                    aria-labelledby=\"accordion-2-heading-4\"\n                    data-bs-parent=\"#accordion-2\">\n                    <div class=\"accordion-body\">\n                        <div class=\"accordion-content accordion-content-left\">\n                            <div class=\"accordion-content-item accordion-content-text\">\n                                \n<p class=\"wp-block-paragraph\">In the\u00a0<em>Booking &gt; Impegni<\/em>\u00a0section of your personal area, you\u2019ll find all your confirmed bookings\/activities. You can cancel any booking at least two hours before the scheduled time by clicking\u00a0<em>Cancel<\/em>\u00a0and confirming the cancellation.<br>If you cannot cancel on your own, please contact the Giuriati Sports Center reception at +39 02 2399 6427 or by email at giuriati@polimi.it before the start time of the booked activity.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"accordion-item\">\n                <h3 class=\"accordion-header\" id=\"accordion-2-heading-5\">\n                    <button\n                        class=\"accordion-button collapsed\"\n                        type=\"button\"\n                        data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#accordion-2-collapse-5\"\n                        data-bs-parent=\"#accordion-2\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"accordion-2-collapse-5\">\n                        How do the masterclasses work?                    <\/button>\n                <\/h3>\n                <div\n                    id=\"accordion-2-collapse-5\"\n                    class=\"accordion-collapse collapse\"\n                    aria-labelledby=\"accordion-2-heading-5\"\n                    data-bs-parent=\"#accordion-2\">\n                    <div class=\"accordion-body\">\n                        <div class=\"accordion-content accordion-content-left\">\n                            <div class=\"accordion-content-item accordion-content-text\">\n                                \n<p class=\"wp-block-paragraph\">Masterclasses are courses in various disciplines, taught by professional trainers, and held on the Bovisa, Leonardo, and Lecco campuses of Politecnico di Milano.<br>Each masterclass includes one lesson per week for the selected period:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Annual<\/strong>: September to June<\/li>\n\n\n\n<li><strong>1st C<\/strong><strong>ycle<\/strong>: September to December<\/li>\n\n\n\n<li><strong>2nd Cycle<\/strong>: January to February<\/li>\n\n\n\n<li><strong>3rd Cycle<\/strong>: February to June<\/li>\n\n\n\n<li><strong>Summer<\/strong>: June to July<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">During registration, you must select the masterclass, day, and time you want to attend. Once registered, you can only attend that specific class. To attend multiple weekly classes of the same discipline, you must register for multiple masterclasses.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"accordion-item\">\n                <h3 class=\"accordion-header\" id=\"accordion-2-heading-6\">\n                    <button\n                        class=\"accordion-button collapsed\"\n                        type=\"button\"\n                        data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#accordion-2-collapse-6\"\n                        data-bs-parent=\"#accordion-2\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"accordion-2-collapse-6\">\n                        Can I try a masterclass before registering?                    <\/button>\n                <\/h3>\n                <div\n                    id=\"accordion-2-collapse-6\"\n                    class=\"accordion-collapse collapse\"\n                    aria-labelledby=\"accordion-2-heading-6\"\n                    data-bs-parent=\"#accordion-2\">\n                    <div class=\"accordion-body\">\n                        <div class=\"accordion-content accordion-content-left\">\n                            <div class=\"accordion-content-item accordion-content-text\">\n                                \n<p class=\"wp-block-paragraph\">Yes, to attend a trial lesson you must:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Have a Basic membership (only if you are a Politecnico student or employee);<\/li>\n\n\n\n<li>Provide a valid non-competitive medical certificate:<\/li>\n\n\n\n<li>Arrange the day and time in advance so the trainer can be notified and proceed with the payment of the required fee.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The course must have available spots; if it\u2019s full, a trial is not possible. To check availability and schedule a trial, contact the Giuriati Sports Center reception at +39 02 2399 6427 or giuriati@polimi.it.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"accordion-item\">\n                <h3 class=\"accordion-header\" id=\"accordion-2-heading-7\">\n                    <button\n                        class=\"accordion-button collapsed\"\n                        type=\"button\"\n                        data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#accordion-2-collapse-7\"\n                        data-bs-parent=\"#accordion-2\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"accordion-2-collapse-7\">\n                        How can I register for an annual masterclass?                    <\/button>\n                <\/h3>\n                <div\n                    id=\"accordion-2-collapse-7\"\n                    class=\"accordion-collapse collapse\"\n                    aria-labelledby=\"accordion-2-heading-7\"\n                    data-bs-parent=\"#accordion-2\">\n                    <div class=\"accordion-body\">\n                        <div class=\"accordion-content accordion-content-left\">\n                            <div class=\"accordion-content-item accordion-content-text\">\n                                \n<p class=\"wp-block-paragraph\">To register for an annual masterclass, visit the reception of the Giuriati Sports Center or the Gasometri Park, call +39 02 2399 6427, or email giuriati@polimi.it to request online payment authorization.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"accordion-item\">\n                <h3 class=\"accordion-header\" id=\"accordion-2-heading-8\">\n                    <button\n                        class=\"accordion-button collapsed\"\n                        type=\"button\"\n                        data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#accordion-2-collapse-8\"\n                        data-bs-parent=\"#accordion-2\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"accordion-2-collapse-8\">\n                        How do I report an absence and book a catch-up class for a masterclass?                    <\/button>\n                <\/h3>\n                <div\n                    id=\"accordion-2-collapse-8\"\n                    class=\"accordion-collapse collapse\"\n                    aria-labelledby=\"accordion-2-heading-8\"\n                    data-bs-parent=\"#accordion-2\">\n                    <div class=\"accordion-body\">\n                        <div class=\"accordion-content accordion-content-left\">\n                            <div class=\"accordion-content-item accordion-content-text\">\n                                \n<p class=\"wp-block-paragraph\">If you know you will miss a masterclass lesson, report your absence (at least three hours before the start) via the\u00a0<em>Booking<\/em>\u00a0section in your personal area.<br>Once reported, the system will show available activities and allow you to book a catch-up class.<br>Catch-up lessons are only available to users with an annual masterclass registration, and must be completed within the current season.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"accordion-item\">\n                <h3 class=\"accordion-header\" id=\"accordion-2-heading-9\">\n                    <button\n                        class=\"accordion-button collapsed\"\n                        type=\"button\"\n                        data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#accordion-2-collapse-9\"\n                        data-bs-parent=\"#accordion-2\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"accordion-2-collapse-9\">\n                        I have a 12-month Gold\/Platinum membership. How do I activate the 50% discount for a masterclass?                    <\/button>\n                <\/h3>\n                <div\n                    id=\"accordion-2-collapse-9\"\n                    class=\"accordion-collapse collapse\"\n                    aria-labelledby=\"accordion-2-heading-9\"\n                    data-bs-parent=\"#accordion-2\">\n                    <div class=\"accordion-body\">\n                        <div class=\"accordion-content accordion-content-left\">\n                            <div class=\"accordion-content-item accordion-content-text\">\n                                \n<p class=\"wp-block-paragraph\">You can activate your discount for a masterclass registration by emailing giuriati@polimi.it or by visiting the reception at the Giuriati Sports Center in person.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"accordion-item\">\n                <h3 class=\"accordion-header\" id=\"accordion-2-heading-10\">\n                    <button\n                        class=\"accordion-button collapsed\"\n                        type=\"button\"\n                        data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#accordion-2-collapse-10\"\n                        data-bs-parent=\"#accordion-2\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"accordion-2-collapse-10\">\n                        What\u2019s the difference between masterclasses and Platinum courses?                    <\/button>\n                <\/h3>\n                <div\n                    id=\"accordion-2-collapse-10\"\n                    class=\"accordion-collapse collapse\"\n                    aria-labelledby=\"accordion-2-heading-10\"\n                    data-bs-parent=\"#accordion-2\">\n                    <div class=\"accordion-body\">\n                        <div class=\"accordion-content accordion-content-left\">\n                            <div class=\"accordion-content-item accordion-content-text\">\n                                \n<p class=\"wp-block-paragraph\">Masterclasses are fixed, weekly courses that you attend over a medium to long period. Once registered, you do not need to book each individual lesson.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Platinum courses are included in the Platinum membership, and each lesson requires booking in advance.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"accordion-item\">\n                <h3 class=\"accordion-header\" id=\"accordion-2-heading-11\">\n                    <button\n                        class=\"accordion-button collapsed\"\n                        type=\"button\"\n                        data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#accordion-2-collapse-11\"\n                        data-bs-parent=\"#accordion-2\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"accordion-2-collapse-11\">\n                        Where can I find the receipt for my purchase?                    <\/button>\n                <\/h3>\n                <div\n                    id=\"accordion-2-collapse-11\"\n                    class=\"accordion-collapse collapse\"\n                    aria-labelledby=\"accordion-2-heading-11\"\n                    data-bs-parent=\"#accordion-2\">\n                    <div class=\"accordion-body\">\n                        <div class=\"accordion-content accordion-content-left\">\n                            <div class=\"accordion-content-item accordion-content-text\">\n                                \n<p class=\"wp-block-paragraph\">Your purchase receipt is available in your personal area on our website after logging in:<br>\u201cYour Name\u201d (top right) &gt;\u00a0<em>Profilo<\/em>\u00a0&gt;\u00a0<em>Contabilit\u00e0<\/em><\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-tabs-child uagb-tabs__body-container uagb-inner-tab-2\" aria-labelledby=\"uagb-tabs__tab2\"><div class=\"frame-type-accordion wp-block-custom-accordion\">\n    <div class=\"accordion\" id=\"accordion-3\">\n                    <div class=\"accordion-item\">\n                <h3 class=\"accordion-header\" id=\"accordion-3-heading-1\">\n                    <button\n                        class=\"accordion-button collapsed\"\n                        type=\"button\"\n                        data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#accordion-3-collapse-1\"\n                        data-bs-parent=\"#accordion-3\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"accordion-3-collapse-1\">\n                        How do I book a field and how can I cancel the booking?                    <\/button>\n                <\/h3>\n                <div\n                    id=\"accordion-3-collapse-1\"\n                    class=\"accordion-collapse collapse\"\n                    aria-labelledby=\"accordion-3-heading-1\"\n                    data-bs-parent=\"#accordion-3\">\n                    <div class=\"accordion-body\">\n                        <div class=\"accordion-content accordion-content-left\">\n                            <div class=\"accordion-content-item accordion-content-text\">\n                                \n<p class=\"wp-block-paragraph\">To book a field at Giuriati, follow\u00a0<a href=\"https:\/\/playtomic.com\/clubs\/giuriati-sport-center\" target=\"_blank\" rel=\"noreferrer noopener\">this link<\/a>; to book a field at Parco dei Gasometri, follow\u00a0<a href=\"https:\/\/playtomic.com\/clubs\/parco-dei-gasometri-bovisa\" target=\"_blank\" rel=\"noreferrer noopener\">this link<\/a>;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Select the field you want to book via the dropdown menu (Padel, 5-a-side Football, Volleyball)<\/li>\n\n\n\n<li>Choose the day via the calendar<\/li>\n\n\n\n<li>Select the desired time (white = available, grey = booked, blue = your booking)<\/li>\n\n\n\n<li>Confirm and proceed with payment.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You must register on Playtomic and pay online to complete the booking.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can cancel directly via Playtomic at least 8 hours before the start time. The paid amount will be refunded by Playtomic within 10 working days.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"accordion-item\">\n                <h3 class=\"accordion-header\" id=\"accordion-3-heading-2\">\n                    <button\n                        class=\"accordion-button collapsed\"\n                        type=\"button\"\n                        data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#accordion-3-collapse-2\"\n                        data-bs-parent=\"#accordion-3\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"accordion-3-collapse-2\">\n                        Can I book a field only through Playtomic?                    <\/button>\n                <\/h3>\n                <div\n                    id=\"accordion-3-collapse-2\"\n                    class=\"accordion-collapse collapse\"\n                    aria-labelledby=\"accordion-3-heading-2\"\n                    data-bs-parent=\"#accordion-3\">\n                    <div class=\"accordion-body\">\n                        <div class=\"accordion-content accordion-content-left\">\n                            <div class=\"accordion-content-item accordion-content-text\">\n                                \n<p class=\"wp-block-paragraph\">No, you can also book a field directly at the Reception and pay the full amount. However, unlike Playtomic, cancellations will not result in a refund but in a\u00a0<strong>voucher<\/strong>\u00a0of the same value, which you can use for another booking at any location.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-tabs-child uagb-tabs__body-container uagb-inner-tab-3\" aria-labelledby=\"uagb-tabs__tab3\"><div class=\"frame-type-accordion wp-block-custom-accordion\">\n    <div class=\"accordion\" id=\"accordion-4\">\n                    <div class=\"accordion-item\">\n                <h3 class=\"accordion-header\" id=\"accordion-4-heading-1\">\n                    <button\n                        class=\"accordion-button collapsed\"\n                        type=\"button\"\n                        data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#accordion-4-collapse-1\"\n                        data-bs-parent=\"#accordion-4\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"accordion-4-collapse-1\">\n                        I\u2019m not a Politecnico student\/staff member \u2013 how can I register to access the personal area?                    <\/button>\n                <\/h3>\n                <div\n                    id=\"accordion-4-collapse-1\"\n                    class=\"accordion-collapse collapse\"\n                    aria-labelledby=\"accordion-4-heading-1\"\n                    data-bs-parent=\"#accordion-4\">\n                    <div class=\"accordion-body\">\n                        <div class=\"accordion-content accordion-content-left\">\n                            <div class=\"accordion-content-item accordion-content-text\">\n                                \n<p class=\"wp-block-paragraph\">Our website&#8217;s personal area uses AUnica login. If you don\u2019t already have credentials, you\u2019ll need to register with AUnica using\u00a0<a href=\"https:\/\/www.ict.polimi.it\/welcome-kit\/welcome-kit-registration-and-authentication\/?lang=en\" target=\"_blank\" rel=\"noreferrer noopener\">this link<\/a>.<br>48 hours after receiving your credentials, you can access your personal area using your AUnica login.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <div class=\"accordion-item\">\n                <h3 class=\"accordion-header\" id=\"accordion-4-heading-2\">\n                    <button\n                        class=\"accordion-button collapsed\"\n                        type=\"button\"\n                        data-bs-toggle=\"collapse\"\n                        data-bs-target=\"#accordion-4-collapse-2\"\n                        data-bs-parent=\"#accordion-4\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"accordion-4-collapse-2\">\n                        I can\u2019t access my personal area, what should I do?                    <\/button>\n                <\/h3>\n                <div\n                    id=\"accordion-4-collapse-2\"\n                    class=\"accordion-collapse collapse\"\n                    aria-labelledby=\"accordion-4-heading-2\"\n                    data-bs-parent=\"#accordion-4\">\n                    <div class=\"accordion-body\">\n                        <div class=\"accordion-content accordion-content-left\">\n                            <div class=\"accordion-content-item accordion-content-text\">\n                                \n<p class=\"wp-block-paragraph\">If the portal shows an error or won\u2019t let you access your personal area using your AUnica credentials, please contact us by email at giuriati@polimi.it, by phone at +39 02 2399 6427, or by visiting the reception of the Giuriati Sports Center or the Gasometri Park.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            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