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FAQ

Medical certificate

Is it mandatory?

Yes, a medical certificate is mandatory in order to participate in sports activities and to use memberships and masterclasses purchased. Exceptions are made for activities related to field rentals and the use of the athletics track via the purchase of daily passes.

How can I obtain it?

For students and employees of Politecnico di Milano, the medical examination is included in the cost of the Basic subscription. Once the Basic subscription is purchased, you just need to contact the Giuriati Sports Center by email (giuriati@polimi.it) or phone (+39 02 2399 6427) to book your medical examination.

All other members must contact a sports medicine center or consult their general practitioner.

What type of certificate is required?

You must present a valid annual medical certificate of fitness for non-competitive or competitive sports activities, written in Italian. Any other type of certificate will not be accepted.

Where should I send it?

You can submit your medical certificate by sending it to giuriati@polimi.it or delivering it in person at the Giuriati Sports Center reception.

Subscriptions and Masterclasses

What is the Basic subscription for?

The Basic subscription is required to purchase any other type of subscription or service, as it provides insurance coverage for registered users.
For students and employees of Politecnico di Milano, the Basic subscription includes a free medical examination for the issue of the non-competitive sports fitness certificate.

What do I need to access the Fit Center and/or Platinum courses?

To access the Fit Center and/or join the Platinum courses, you must have a Basic subscription, a valid medical certificate, and either a Gold membership (for Fit Center access) or a Platinum membership (for Fit Center access and Platinum courses participation).

A reservation is required for both the Fit Center time slot and/or the desired Platinum course.

How can I book a Fit Center slot or a Platinum course?

Once you’ve purchased the Gold or Platinum membership, log in to your personal area via this link and click on Booking:

  • Click on New Booking

  • Select the calendar for the activity you want to book

  • Choose the date and time slot or the desired course (blue = available, grey = full, green = your booking)

  • Book and confirm.

    How do I cancel a Fit Center or Platinum course booking?

    In the Booking > Impegni section of your personal area, you’ll find all your confirmed bookings/activities. You can cancel any booking at least two hours before the scheduled time by clicking Cancel and confirming the cancellation.
    If you cannot cancel on your own, please contact the Giuriati Sports Center reception at +39 02 2399 6427 or by email at giuriati@polimi.it before the start time of the booked activity.

    How do the masterclasses work?

    Masterclasses are courses in various disciplines, taught by professional trainers, and held on the Bovisa, Leonardo, and Lecco campuses of Politecnico di Milano.
    Each masterclass includes one lesson per week for the selected period:

    • Annual: September to June
    • 1st Cycle: September to December
    • 2nd Cycle: January to February
    • 3rd Cycle: February to June
    • Summer: June to July

    During registration, you must select the masterclass, day, and time you want to attend. Once registered, you can only attend that specific class. To attend multiple weekly classes of the same discipline, you must register for multiple masterclasses.

     

    Can I try a masterclass before registering?

    Yes, to attend a trial lesson you must:

    • Have a Basic membership (only if you are a Politecnico student or employee)

    • Provide a valid non-competitive medical certificate

    • Arrange the day and time in advance so the trainer can be notified

    The course must have available spots; if it’s full, a trial is not possible. To check availability and schedule a trial, contact the Giuriati Sports Center reception at +39 02 2399 6427 or giuriati@polimi.it.

    How can I register for an annual masterclass?

    To register for an annual masterclass, visit the reception of the Giuriati Sports Center or the Gasometri Park, call +39 02 2399 6427, or email giuriati@polimi.it to request online payment authorization.

     

    How do I report an absence and book a catch-up class for a masterclass?

    If you know you will miss a masterclass lesson, report your absence (at least three hours before the start) via the Booking section in your personal area.
    Once reported, the system will show available activities and allow you to book a catch-up class.
    Catch-up lessons are only available to users with an annual masterclass registration, and must be completed within the current season.

    For more details on rules and procedures, visit: https://www.sport.polimi.it/recuperi-masterclass

    Can I register if a masterclass has already started?

    Even if it’s not available online, don’t worry! You can go to the reception at the Giuriati Sports Center or the Parco dei Gasometri, call +39 02 2399 6427, or email giuriati@polimi.it to request online payment authorization.

     

    I have a 12-month Gold/Platinum membership. How do I activate the 50% discount for a masterclass?

    You can activate your discount for a masterclass registration by emailing giuriati@polimi.it or by visiting the reception at the Giuriati Sports Center in person.

     

    What’s the difference between masterclasses and Platinum courses?

    Masterclasses are fixed, weekly courses that you attend over a medium to long period. Once registered, you do not need to book each individual lesson.

    Platinum courses are included in the Platinum membership, and each lesson requires booking in advance.

    Where can I find the receipt for my purchase?

    Your purchase receipt is available in your personal area on our website after logging in:
    “Your Name” (top right) > Profilo > Contabilità

     

    Field rental

    How do I book a field and how can I cancel the booking?

    To book a field at Giuriati, follow this link; to book a field at Parco dei Gasometri, follow this link;

    • Select the field you want to book via the dropdown menu (Padel, 5-a-side Football, Volleyball)
    • Choose the day via the calendar
    • Select the desired time (white = available, grey = booked, blue = your booking)
    • Confirm and proceed with payment.

    You must register on Playtomic and pay online to complete the booking.

    You can cancel directly via Playtomic at least 8 hours before the start time. The paid amount will be refunded by Playtomic within 10 working days.

    Can I book a field only through Playtomic?

    No, you can also book a field directly at the Reception and pay the full amount. However, unlike Playtomic, cancellations will not result in a refund but in a voucher of the same value, which you can use for another booking at any location.

    Where can I find daily track access rates?

    You can find the daily access rates for the track at the following page:https://www.sport.polimi.it/tariffe-ingressi-singoli

    Registration and Login

    I’m not a Politecnico student/staff member – how can I register to access the personal area?

    Our website's personal area uses AUnica login. If you don’t already have credentials, you’ll need to register with AUnica using this link. Once registered, you can access your personal area using your AUnica login.

    I can’t access my personal area, what should I do?

    If the portal shows an error or won’t let you access your personal area using your AUnica credentials, please contact us by email at giuriati@polimi.it, by phone at +39 02 2399 6427, or by visiting the reception of the Giuriati Sports Center or the Gasometri Park.